There is no doubt about it, having a candid conversation with a team member who is not meeting expectations is one of the toughest things a team leader has to do. The good news is that there is a proven formula for delivering clear, compassionate feedback that gets results.
The 5 step process for Giving Honest Feedback can be used for a multitude of conversations including under-performance, managing unrealistic expectations, or addressing an unacceptable event.
Giving Honest Feedback for Change is an experiential workshop that outlines the 5 step process, provides clear examples of it in practice in real world scenarios, and provides attendees with an opportunity to role-play giving Honest Feedback.
Attendees have said the process has helped increase their confidence and has made a significant impact on the discussions they have with their teams.